How do I place my order?Arul Prasad JYou can order online at https://realestatepostrentals.ca/product-category/real-estate-sign-post-rentals/ to place your order.
How do I know you’ve received my order?Arul Prasad JWe will email or text you a confirmation when you place your order and a confirmation email will be sent after the install has been completed with a picture. If you do not receive a confirmation in 30 minutes of submitting your order please feel free to send your request again or give us a call at 647-846-7420
What if I have a sign for you to hang?Arul Prasad JWe will gladly hang up your sign, you must leave it at the install address the day before and indicated on the order notes were you will be leaving the sign.
I have something important that I want to tell you about the order. How do I do that?Arul Prasad JWhen placing your order there is a notes section to add extra notes. Alternatively, you can email or text us.
I don’t like where you installed the post-sign, and want it moved. Is there a charge for that?Arul Prasad JWe will place the post anywhere you like on the property as long as it is safe and legal, and you inform us on the order where you would like it. If you choose, however, to al-low us to use our best judgment, and then disagree with our selection, there is a ser-vice call charge to go back and move it. Here is link to Listing Visit: https://realestatepostrentals.ca/product/listing-visit-service-prices-package-5/
What happens if I don’t remember to renew after the 90 day rental period is up?Arul Prasad JYou will be notified via email or text 10 days prior to renewal with the renewal link and if you do not renew your post will be removed after the 90 days are up.
The post / sign was stolen or damaged and I want you to reinstall it. Is there a charge for that?Arul Prasad JYes, any service requests due to vandalism, car damage or other causes are charge-able.
The post / sign is not looking very good and I want you to reinstall it. Is there a charge for that?Arul Prasad JWe guarantee our workmanship and materials for 30 days from the date the post-sign was installed, and we will service the post free of charge within that time period. If the post has been up for longer than 30 days, there is a service call charge to reinstall it.
I have an emergency and need to contact you right away. What do I do?Arul Prasad JCall or email us. email@example.com or call us at call at 647-846-7420
My homeowners only want the service done on a certain day. Can you do that?Arul Prasad JWe always try to comply with our customers request, and will schedule requested in-stallations for you on regular business days but we cannot guarantee service on any particular day in case we are met with unforeseen circumstances. The homeowner wants you to call before you come. Can you do that? Our policy is that our communications remains strictly with the agent. We ask that you relay to us any information that the homeowner has in regards to the post system.